Pickup & Delivery

Pickup & Delivery

With our seamless online booking, managing laundry has never been easier. Schedule a pickup from the comfort of your home and enjoy fresh, clean clothes delivered right to your doorstep the next day.

Schedule Pickup 773-961-7354
Navy laundry tote filled with folded linens and ready for doorstep pickup

Why choose BrightSpin

Done right, every single order.

State-of-the-art facilities

Advanced equipment ensures your laundry is cleaned thoroughly and efficiently, order by order.

Built for convenience

Schedule a pickup and we handle the rest — you don't even need to be home.

Reliable next-day delivery

We promise next-day delivery, so you always have clean clothes when you need them.

Transparent pricing

Straightforward per-pound pricing with no hidden fees, and a recurring-service discount.

Pricing

Simple, transparent pricing.

Pickup & Delivery (Recurring)

$1.89/lb

Weekly or biweekly · 20 lb or $40 minimum

Pickup & Delivery (As Needed)

$1.99/lb

On-demand · 20 lb or $40 minimum

Schedule Pickup

Bulkier items such as comforters and rugs are priced individually. First order: $20 off + a free laundry bag with promo code 1STORDER.

How it works

Four easy steps.

Schedule a BrightSpin laundry pickup on a phone

Sign up and schedule

Enter your address to verify you're in our delivery area, create your account, and pick a pickup and drop-off window that works for you.

Pack laundry into a BrightSpin bag for pickup

Prepare your laundry

Bag up your laundry — any bag works for your first order. Use the notes to flag special-care items and preferences.

A driver collects a BrightSpin laundry bag from the doorstep

Pick-up

Leave your bag at the designated spot: front porch, mail room, garage. Our driver collects it during your window.

A driver delivers clean folded laundry to a customer

Delivery

We sort, wash, and dry to your instructions, text you when it's ready, and deliver your folded laundry back to your doorstep.

Service area

Where we pick up and deliver

We serve neighborhoods within about 5 miles of our West Rogers Park store, including West Rogers Park, Rogers Park, Edgewater, Ravenswood, Lincolnwood, Morton Grove, Skokie, Evanston, Albany Park, Lincoln Square, Andersonville, Uptown, North Park, West Ridge, Portage Park, Jefferson Park, Logan Square, Lake View, Wrigleyville, Lincoln Park, Roscoe Village, Irving Park, and North Center.

Outside the area?

For locations beyond our delivery zone, we offer DoorDash delivery service — or drop off at either store.

See our locations

Ozone sanitation at our Western Ave location

Loads we process at Western Avenue are ozone-sanitized at no extra charge — a natural, chemical-free deep clean that breaks down bacteria and odors in cold water, then reverts to plain oxygen.

FAQ

Frequently asked questions.

Simply schedule a pick-up time on our website, leave your laundry in the designated spot, and our driver will collect it. Once cleaned, we'll notify you through text and send you a reminder of your delivery date/time. Your freshly cleaned laundry will be delivered to your door at your scheduled date/time.

Click on "Schedule a Pickup". Then, enter your address to verify you're in our delivery area and create an account. Log into your account and go to (+) Order at the bottom of the screen. Then choose a convenient time for pick up and drop off and we'll take care of the rest.

We will deliver your freshly cleaned and folded laundry back to you the next day. Saturday pickups are delivered on Monday.

We service areas within 5 miles of our store in West Rogers Park, including the neighborhoods listed above. For locations outside our delivery area, we offer DoorDash delivery service.

First order: $20 off plus a free laundry bag with promo code 1STORDER. We also offer a recurring-service discount for weekly or biweekly pickups.

Yes. When you first log into your account, you will be prompted for your preferences on detergent, fabric softener and wash/dry settings. You can also specify other preferences in the Notes section, such as stain treatments or special care items.

If you miss your scheduled pick-up or delivery, please contact us at 773-961-7354 as soon as possible and we can reschedule at your earliest convenience.

If you can fill up a 13 gallon kitchen trash bag with your clothes, the approximate weight is between 15-20 lbs per bag. You can also use a bathroom scale for an estimate — the actual weight is measured on our calibrated scales.

No. When you place your order, just include notes on where you will leave your clothes — front porch, back porch, behind the fence, by the apartment door, in the lobby, with the apartment manager, or in an unlocked garage. We deliver back to the same place unless specified otherwise.

Yes, we offer pickup and delivery for residential customers and commercial accounts including hotels, salons and Airbnbs.

Yes, we offer contactless delivery for your safety and convenience. Just let us know your preference when scheduling.

Yes, you can cancel your pick up or recurring pick up at any time. There are no contracts with this service.

Yes, there is a minimum order requirement of 20 lbs or $40, whichever is less.

You will be prompted to add a credit or debit card to your account before scheduling. Your card is not charged until your laundry is cleaned and ready for delivery — you'll receive a text with a digital receipt detailing the charges.

Yes, you can modify your pick-up or delivery time through the website up to 3 hours before your scheduled time.

Just put a hold on your account in the software. We'll be back on the date you tell us.

You can reach us by phone at 773-961-7354 or by email at info@mybrightspin.com.

We take great care with your laundry, but if there's an issue, contact us immediately at 773-961-7354 and we will work with you to resolve it.

Ready when you are.

Schedule online in under a minute, or give us a call.

Schedule Pickup 773-961-7354